What is a chatbot? ft. Mikael Yang (CEO of ManyChat) with Alex Quin | Episode #13

September 4, 2019

What is a chatbot? ft. Mikael Yang (CEO of ManyChat) with Alex Quin | Episode #13

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Episode Summary  

In this episode, I talk with Mikael Yang, an entrepreneur who is revolutionizing how businesses are interacting with their customers. Mikael is the CEO of ManyChat, a messenger bot platform that is sending around 20 billion messages a month between businesses and customers. Mikael shared how he came up with this innovative company, the struggles he faced building ManyChat, and how ManyChat will change the marketing industry.

Listen in to find out why messenger bots is a tool that will change your business and how you communicate with your customers.

Entrepreneurial Wisdom Nuggets:

In this conversation, Mikael and I shared:

  • The origin story of ManyChat
  • How to move from a cool idea to your first customer
  • Sticking with your business when times get tough
  • Why rejection and failure are part of the “entrepreneur” job description
  • Why entrepreneurship is like surfing
  • So, what is a chatbot again?
  • How can a chatbot help my business?
what is a chatbot - mikael yang - hustle inspires hustle podcast

Podcast Outline

[1:35] Origin story of ManyChat

[7:00] How did you get interested in technology?

[10:25] Getting people interested in ManyChat

[12:10] Sticking with your business when it’s difficult

[13:30] Inspiration for your entrepreneurial hustle

[14:15] Dealing with rejection and failure

[21:18] What is a chatbot?

[23:00] Here’s how a chatbot could work in a restaurant

[26:55] How effective are chatbots?

[27:42] Alex’s reasons for getting started with ManyChat

Power Quotes: What is a chatbot?

“At some point, we should persist long enough until something happens.”

“That’s basically what you do as a CEO, communication.”

“Forty people said ‘no’ to us.”

what is a chat bot- conversations 2019 banner
Credit: ManyChat Conversations 2019

Resources

ManyChat

ManyChat course

YCombinator

WebFlow

ManyChat Conference in 2019 (Use code “HUSTLE150” to get $150 off the ticket price)


About Our Guest

Mikael on LinkedIn | Mikael on Twitter


Network with Alex Quin

IG: @alexquin 
Twitter: @mralexquin

Keep exploring our website for previous episodes, inspiration-driven wallpapers, and more!

Need more Hustle Inspires Hustle? Follow us on Instagram | See our Merch | Connect on Facebook

Want to see more of our host Alex? Follow him on Instagram | Explore his Website | Connect on Facebook

Also, don’t forget to check out our sponsor. HoneyBook.com. Use promo code: ALEX to get 50% off a monthly or yearly subscription.

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What is a chatbot? ft. Mikael Yang (CEO of ManyChat) with Alex Quin | Episode #13

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