Chris Voss & Alex Quin The Art of Negotiation in Business Part 1 ft. (Author of Never Split The Difference)

October 8, 2020

Chris Voss & Alex Quin The Art of Negotiation in Business Part 1 ft. (Author of Never Split The Difference)

CONTRIBUTOR:

Jen Chia
hustle inspires hustle podcast spotify icon
hustle inspires hustle podcast apple podcast icon
hustle inspires hustle podcast iheart radio icon
hustle inspires hustle podcast google podcast icon
hustle inspires hustle podcast youtube icon

GET LATEST BLOG UPDATES

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form

Chris Voss & Alex Quin - The Art of Negotiation in Business Part 1

Alex Quin interviews the Master of Negotiation: Chris Voss, former lead international kidnapping negotiator for the FBI & Author of The Wall Street Journal Bestseller Never Split The Difference: Negotiating As If Your Life Depended On It. In Part 1 of our 2 Part series, Alex discusses Chris’ journey from joining the FBI to becoming a Best Selling Author and founding the Black Swan Group. Learn how to use the art of negotiation in Business from the Label & Mirror Technique or Minimal Encouragers during conversation. Don’t forget to check out Part 2 right after!


Wisdom Nuggets

  • Always gather information from the other side. Don't always just wait for your turn to talk, but actually listen to what the other side is saying. 
  • Mirrors- a specific tool to get people to open up. Mirror a conversation by saying 1-3 words back to them verbatim and this will allow them to open up and you to control where the conversation goes naturally.
  • Labels- Verbal Observation. Unlocking the floodgates of true talent. 
  • Minimal Encouragers- small sounds to be present in the conversation while you are paying attention. 


Podcast Outline

[02:06] We're grateful because we learned a shit ton from your book as a team.

[02:24] How beneficial your book has been for my team

[02:56] So let's talk about where you started off in your career…

[03:02] How did it end up getting to the FBI 

[03:35] I switched from SWAT to negotiations 

[03:53] You ended up working at a suicide hotline 

[04:03] Crisis hotline is a masterclass on emotional intelligence

[04:21] How you do one thing is how you do everything

[4:47] Did you ever see yourself writing a book?

[05:05] Was there a catalyst?

[05:19] I figured if i taught at Harvard that would be enough, it wasn't. 

[05:33] Having a book is a game changing moment 

[05:47] Now you have black swan group 

[07:04] We’re looking for talent now

[07:14] What areas of the business are you serving now that require growth and talent

[07:46] We don't recruit in typical way 

[08:25] What are some bad habits 

[08:31] Trying to talk first, that’s the biggest problem

[09:12] Gathering information from the other side, by keeping your mouth shut

[09:38] I’m giving free access to resources and materials

[10:26] Labels and mirrors are…

[11:25] Labels are the greatest information device out there

[11:34] We think that the best way to get information is to ask questions 

[12:00] Your guard is gonna go up…

[12:24] Minimal encouragers…

[13:16] Whats up everyone I’m Chris Voss

[13:45] Learn about marketing, finances, business development…

[13:52] If you’re looking to connect. 


Chris Voss & Alex Quin Hustle Inspires Hustle Podcast

Chris Voss & Alex Quin Power Quotes

“How you do one thing, it’s how you do everything” -Chris Voss

“No deal is better than a bad deal” - Chris Voss

“Podcasts are one of the best platforms to speak about what you're looking for” - Alex Quin


Resources

Alex Quin’s Instagram

Hustle Inspires Hustle App

Hustle Inspires Hustle Instagram

Chris Voss Masterclass

Never Split the Difference- Chris Voss Book

Black Swan Group

Text “BLACK SWAN METHOD” to 33777

READ MORE BLOGS

GET LATEST BLOG UPDATES

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form
Chris Voss & Alex Quin The Art of Negotiation in Business Part 1 ft. (Author of Never Split The Difference)

CONTRIBUTOR:

Jen Chia